Testimonials
Past clients
Our vision
Beginnings
Global Link Travel was established in 1980. It specialised in the missionary, humanitarian aid and charity market as well corporate and leisure. Although privately owned and financed, it has established a number of strategic overseas branches that help to provide a global presence to enhance our client’s service levels.
A global business
We are committed to strengthen our Global presence by acquisitions or further developing wholly owned offices. We currently have offices in Brussels (Belgium), Mumbai (India), Rio De Janeiro (Brazil), Johannesburg (South Africa) and Apia (Samoa).
We offer the highest standards of service levels to our clients and we continuously look to improve and raise our customer’s expectations. After all, extraordinary service is in the smallest of details.
Our accreditation
This customer-focused approach is what led us to achieve the ISO9001 accreditation, which recognises us as a company committed to improving standards and services
Our people
We are very proud of our people and value their expertise, experience and dedication. Global Travel link believes in experts running intelligent solutions, not system driven operators unable to respond to the changing needs and high expectations of our clients. This approach has allowed us to retain our customer’s business over the long term and our largest client has been with us for over 20 years.
Our people are our greatest asset and have been instrumental in maintaining our reputation and service levels. Global Link Travel invests in continuous staff development and recognition rewarding excellence, an approach that enables us to maintain an extremely high staff retention rate across all locations.
Our people are empowered to take the initiative and make decisions that deliver travel efficiencies with savings in both costs and time. This proactive approach and the ability to influence their own decision through Global knowledge, coupled with our product range and leading technology delivers better conceptual ideas that creates the difference.
We employ a diverse range of people from varying backgrounds and with multi lingual skills and cultural awareness.
Our operations
We invest in our people but also in technology from mobile applications to web based apps and back office systems. Our technology works on all platforms, including mobile, and covers every stage of the travel lifecycle.
Our suppliers are instrumental to our success. Our collaborative approach has enabled our product development team to establish special negotiated fares for our specific market segments.
Our partnership approach with the world’s leading hotel brands has enabled us to negotiate exclusive room rates with benefits that range from late check-out to complimentary Wi-Fi access where available. Our clients expect service excellence in every aspect of their travel programme. We work closely with our suppliers to ensure that your travellers experience this right across the supply chain.
Accreditations
Global Link Travel is a bonded member of ATOL and IATA. Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to:
www.atol.org.uk/ATOLCertificate