Our Vision
Global Link Travel established since 1980 specialising within the missionary market as well corporate and Leisure. Although privately owned and financed, it has established a number of strategic overseas branches that help to provide a global presence to enhance our client’s service levels. We are committed to strengthen our Global presence by acquisitions or further developing wholly owned offices. We currently have offices in Brussels, Mumbai, Rio de Janeiro, Van Nuys (US) and Banjul in The Gambia.
We offer the highest standards of service levels to our clients to meet their exacting standards and demanding schedules, there is no room for error or complacency. Extraordinary service is in the smallest of details. Whether it is getting your traveller the right seat, or letting them know that their flight is delayed. to ensure our clients have the most comfortable travel experience.
We strongly believe that the key in attaining high standards that most of our Travel consultants have over 15 years of experience. Global Travel link believes in experts running intelligent solutions, not system driven operators unable to respond to the changing needs and high expectations of our clients. This approach has allowed us to retain our customer’s business over a very long term and our largest client has been with us for over 20 years.
We combine this with proactive business management and best-in-class Technology, with our web app provides travellers with direct access to all company travel processes in one portal, maximising policy compliance and minimising the level of human touch required. Our technology works on all platforms, including mobile, and covers every stage of the travel lifecycle.
Our suppliers are instrumental to our success. Our collaborative approach has enabled our product development team to negotiate fares exclusive to US. We will provide increased airline flexibility across all cabin classes. With 85% of our bookings made in premium cabins we exercise our influence to deliver greater savings to our clients’ travel programmes.
Our partnership approach with the world’s leading hotel brands has enabled us to negotiate exclusive room rates with benefits that range from late check-out to complimentary Wi-Fi access; where available.. Our clients expect service excellence in every aspect of their travel programme. We work closely with our suppliers to ensure that your travellers experience this right across the supply chain
This customer-focused approach is what led us to achieve the ISO9001 accreditation, which recognises us as a company committed to improving standards and services