We are holders of Civil Aviation Authority ATOL licence 3129, which will protect any booking that includes a flight, except for residents of the Channel Islands and the Isle of Man. If the booking you buy from us is an ATOL-protected air holiday package you will receive a Confirmation Invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our Air Travel Organiser’s Licence 3129

If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.

In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advance booking. For further information visit the ATOL website.

The International Air Transport Association (IATA) is the trade association of airlines. Our 240 members comprise 84% of the total air traffic.

IATA, the International Air Transport Association, is the Trade Association of the international airline industry and works with its airline members and the air transport industry as a whole to promote safe, reliable, secure and economical air travel for the benefit of the consumers. One of the many functions of IATA is their Agency programme. On behalf of their airline members, IATA approves and controls more than 90,000 accredited passenger agents worldwide.

The Pacific Asia Travel Association (PATA) is a membership association acting as a catalyst for the responsible development of the Asia Pacific travel and tourism industry. In partnership with PATA’s private and public sector members, we enhance the sustainable growth, value and quality of travel and tourism to, from and within the region.

Africa Travel Association (ATA) promotes the economic growth, job creation, cultural preservation and environmental protection within Africa The association promotes the growth of travel, tourism and transport to and Within Africa. Raise public awareness around the world of Africa’s rich and diverse tourism opportunities and products.

Cooperate with organizations interested in travel and tourism to Africa, including ministries, tourism boards, tour and ground operators, incentive travel organizers, conference planners, agents, airlines and hoteliers.

Our knowledge and experience of travel management, coupled with a commitment of continual improvement, means our clients are always assured of a quality service. To review and improve current practises, we have undertaken to incorporate the internationally recognized ISO 9001 quality management standards into our work processes. We have been working to successfully complete the stages of implementation, analysis and evaluation.

Our clients can be assured and confident to work with Global Link Travel providing quality in services that have been internationally recognized. This certification represents our commitment to set up strategic alliances with clients and suppliers, always seeking win-win relationships to benefit your clients. It also reinforces our continual improvement process through feedback from our daily operations.

The company has committed to monitoring, managing and improving the company’s environmental environment. We are at an advanced stage of getting the 14001 Environment Quality phase. To achieve this, we have had to identify significant environment aspects of the operations, that it takes steps to control and more importantly to ensure that these steps are effective. This demonstrates our commitment to environment best practise.

Security can never be underestimated, and we take the privacy of our customers and employees information very seriously. This is why we are registered under the Data Protection Act 1998. Information about this act can be found on the Information Commissioner’s Office.